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// Script Include Name: IncidentUtils

var IncidentUtils = Class.create();
IncidentUtils.prototype = {
    initialize: function() {
        // Constructor
    },
    
    // Get high priority incidents
    getHighPriorityIncidents: function() {
        var gr = new GlideRecord('incident');
        gr.addQuery('priority', '<=', '2');
        gr.addQuery('active', true);
        gr.query();
        
        var incidents = [];
        while (gr.next()) {
            incidents.push({
                number: gr.number.toString(),
                priority: gr.priority.toString(),
                description: gr.short_description.toString()
            });
        }
        return incidents;
    },
    
    // Assign incident
    assignIncident: function(incidentSysId, userSysId) {
        var gr = new GlideRecord('incident');
        if (gr.get(incidentSysId)) {
            gr.assigned_to = userSysId;
            gr.state = '2'; // In Progress
            gr.update();
            return true;
        }
        return false;
    },
    
    type: 'IncidentUtils'
};

// Create instance and call method
var utils = new IncidentUtils();
var highPriority = utils.getHighPriorityIncidents();

// Assign incident
var success = utils.assignIncident(incidentId, userId);
if (success) {
    gs.info('Incident assigned successfully');
}

// Script Include with static methods
var MathUtils = Class.create();
MathUtils.prototype = {
    type: 'MathUtils'
};

// Static methods (don't require instantiation)
MathUtils.calculatePercentage = function(value, total) {
    if (total == 0) return 0;
    return (value / total) * 100;
};

MathUtils.roundToTwo = function(num) {
    return Math.round(num * 100) / 100;
};

// Usage - No need to create instance
var percent = MathUtils.calculatePercentage(45, 100); // 45
var rounded = MathUtils.roundToTwo(3.14159); // 3.14

// Script Include: ClientUtils
// Client callable: TRUE

var ClientUtils = Class.create();
ClientUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    
    getUserCount: function() {
        var groupId = this.getParameter('sysparam_group_id');
        
        var gr = new GlideRecord('sys_user_grmember');
        gr.addQuery('group', groupId);
        gr.query();
        
        return gr.getRowCount().toString();
    },
    
    type: 'ClientUtils'
});